top of page

FAQ

Information regarding scheduling, policies, payment methods, etc. can be found on the appointments tab.

 

If you can't find an answer to your question please email info@thebrownskinco.com or fill out the contact form for assistance.

Why should I see an Esthetician?

Esthetics is the application of various treatments to the skin to help maintain its health and vitality. We are professionally trained in skin wellness, ingredient knowledge, effectively treating skin issues, and helping their clients achieve a healthy, youthful complexion in the safest way possible.

What if I don't see availability for a day and time I need?

Please fill out the waitlist form and you will be contacted if your preferred date and time becomes available. Note: Booking is available on a month-to-month basis and new appointments are added on the 23rd of each month.

Are walk-in or same-day appointments available?

Services are provided by appointment only. However, same-day appointments may be accommodated by texting 203-508-0342 for availability. Please check the scheduler FIRST as appointments can be made up to 2 hours in advance of your preferred time. Last-minute openings may occasionally be posted to social media as well.

When is the best time to book a facial and which one should I choose?

The Rejuvenating Glow Facial is the perfect choice for getting started on your skin care journey. I recommend booking 5-7 days before or after any special occasion or event. Click here for more information on what to expect and how to safely prepare for your appointment.

This is my first time getting a brazilian wax. What can I expect and how can I prepare for my appointment?

Congratulations on choosing to wax! Click here for more information.

Is there an age restriction on waxing?

Yes. Waxing services are currently for age 18+ only.

Do you perform male brazilians?

Brazilian and vajacial services are currently being provided to persons 18+ with female anatomy only.

I'm on a budget. Are there discounts available for services?

Yes. Book Happier Hour appointments on Wednesdays and Thursdays, 3-6pm to save on select services. You can also subscribe to The Glow Edition Newsletter for the occasional exclusive discount. Any month-specific discounts and discounts provided for specific days (e.g. Happier Hour) do not transfer should you need to reschedule, unless you reschedule within the parameters of the offer or discount provided.

Can I pick up my Skin Script Rx order?

No. At this time Skin Script products are available for dropshipping only. The products will be shipped directly to you from the company. Standard shipping is available for a flat rate of $5. If you have an order that also includes a pick-up item leave a note requesting to pick up your item in the notes section at checkout.

I don't know what products to choose, can you help me decide?

Unless you are a current facial client, the best way to ensure you purchase the products that are beneficial to your skin is by booking the Rejuvenating Glow Facial for an in-depth skin analysis.

bottom of page