FAQ

Most questions can also be answered by reading the information on the booking page. If you can't find an answer to your question please email thebrownskinco@gmail.com for assistance.

Why should I see an Esthetician?

Esthetics is the application of various treatments to the skin to help maintain its health and vitality. We are professionally trained in skin wellness, ingredient knowledge, effectively treating skin issues, and helping their clients achieve a healthy, youthful complexion in the safest way possible.

What if I don't see availability for a day and time I need?

Please fill out the waitlist form and you will be contacted if your preferred date and time become available. Note: Booking is available on a month-to-month basis and new appointments are added on the 23rd of each month. 

Are walk-in or same-day appointments available?

Services are provided by appointment only. However, same-day appointments may be accommodated by texting 203-508-0342 for availability. Please check the booking site first as appointments can be made up to 4 hours in advance of your preferred time.

When is the best time to book a facial?

I recommend getting a facial 5-7 days before or after any special occasions or events. As well as if you do any face or brow wax and/or tinting. If you wear lash extensions you should plan to get them done after your facial to avoid loosening them. If you use any skin-thining products like Tretinoin, Retin-A, etc., discontinue use 7 days before and 7 days after your appointment unless otherwise stated by your dermatologist. A signed note may be required. 

If you think you may be affected by any other contraindications listed on the booking site please check with your doctor and/or email me for more information. 

This is my first time getting a brazilian wax. What can I expect and how can I prepare for my appointment?

Congratulations on choosing to wax! Click here for more information.

Is there an age restriction on waxing?

Yes. Waxing services are currently for age 18+ only.

Do you perform male brazilians?

Brazilian and vajacial services are currently being provided to persons 18+ with female anatomy only.

I'm on a budget. Are there discounts available for services?

Yes. Promo codes are either listed at the bottom of the services page, posted on social media, my Google page, or sent via email. They must be applied by you at the time of booking to redeem and only one coupon code can be used at a time. Month-specific discounts and discounts provided for specific days (e.g. WAXINGWEDNESDAY or Bring-A-Friend Saturday) do not transfer should you need to reschedule. Unless you reschedule to a Saturday or Wednesday.

Can I pick up my Skin Script Rx order?

No. At this time Skin Script products are available for dropshipping only. The products will be shipped directly to you from the company. Standard shipping is available for a flat rate of $7.

I don't know what products to choose,  can you help me decide?

Unless you are a current facial client, the best way to ensure you purchase the products that are beneficial to your skin is by booking the Rejuvenating Glow Facial for an in-depth skin analysis.